SMOKING: All our indoor spaces are non-smoking. A cleaning fee will be added if there is evidence of smoke inside.
COMMUNICATIONS: Verizon and ATT cellphone coverage inside is not reliable but usually works on the outside of our spaces. There is fast wifi in the Orchard House and Meraki House. If you are staying at the Treehouse Village it is recommended that you download your favorite shows because we have wifi there but it is slower. The Forest Havens do not have wifi available.
MINIMUM STAY: A two-night minimum stay is required for booking on weekends. A three-night minimum stay is required for some holiday weekends.
CHECK-IN AND CHECK-OUT TIMES: Check-in time is anytime after 3 PM, except for the Orchard House and Meraki House, which is 4 PM. Check-out time is 11 AM, except for 10 AM at the Meraki House.
TAX: Includes Ohio bed tax of 6% and 7% sales tax if applicable.
DEPOSITS: Deposit is 25% of your total reservation.
CANCELLATIONS and CHANGES: If your travel plans change and you must cancel or change your reservation: Call or email us at least 14 days prior to your arrival date.
For Orchard House and Treehouse Lodge, if you must cancel or change your reservation: Call or email us at least 30 days prior to your arrival date. For the Meraki House, deposits are non-refundable.
Feel free to print this page for your reference. Note that rates and policies are subject to change.